Shipping Policies
Shipping Policy
Free shipping may be available for certain orders and special events. Any free freight offers are for the contiguous 48 states and are subject to change or cancellation at any time.
- Processing Time: Orders are usually processed within 1-2 business days (Monday - Friday)
- Shipping Time: Delivery is typically 3-7 business days within the continental U.S.
- Tracking: A tracking number will be provided once your order has shipped.
Redelivery
If a shipment is undeliverable through no fault of the seller or carrier, additional charges may apply for subsequential or attempted deliveries. Charges will vary based on the policies of the carrier.
Shipping Claims
Pan-American Trailer Parts LLC is not liable for damaged or lost goods once they have left our warehouses. Risk of loss passes to the customer upon delivery of goods from the carrier. We will try to assist with any claims you may have with the carrier within reason. We suggest proceeding with claims by keeping detailed records, including freight bills, documentation of shortages, photos of damage, or any other evidence relevant to your claim against the carrier.
HOLIDAY CLOSERS
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day After Thanksgiving
- Christmas Eve
- Christmas Day